After 18 years in our industry and knowing CommScope well from
“the other side,” I’m proud and excited to join the company as CommScope’s new
head of the Customer Premises Equipment (CPE) business.
The CPE business here has an enduring history and a legacy of
leadership and innovation that I’m excited to build on as the senior vice president
(SVP) and segment leader. This business has always been respected and
characterized by an ability to win customers at a scale that no one else could
match. We will continue that tradition by redoubling our efforts to lead the
market in products and innovation, adding value for our customers and end
CLICK TO TWEET: In this blog, CommScope introduces you to the new leader of its CPE business, Joe Chow.
My background is steeped in developing and deploying CPE. I delivered
software services, DVRs, and broadband gateways. I started the IPTV business at
Cisco. Later, I became the general manager for its
entire CPE business. And as the culmination of that role, I oversaw the
business’ integration into Technicolor, following its divestiture by Cisco. Most
recently, I was the SVP of Product and Program Management at Quantenna,
managing the Wi-Fi® portfolio and was directly involved in the deployment of
Quantenna’s Wi-Fi chipset in the Comcast XB6. I’ve been through all types of
company experiences, including multiple mergers and acquisitions,
consolidations and integrations—as CommScope, ARRIS, and Ruckus are going
through now—and it’s given me a strong perspective on how to distill a
company’s strengths and build competitive positioning.
That’s important because our industry is in a complicated place. Everyone
is facing challenges across many fronts. We’re contending with far more
diversity and product fragmentation than in the past. Speeds are getting
faster. Devices are more connected. Experiences are converging. Connected homes are becoming a reality. But
the big question is how this all ties together.
How do we take everything we know and create elegant solutions for
the future? How do we improve profitability through innovation that straddles
the network, content and capabilities in the cloud, and new applications in the
connected home? How do we create an advanced, yet compelling and intuitive consumer
experience that drives value for our customers and that delights consumers?
No one is better prepared to answer these questions than
It’s true: We’ve had to adjust our strategy and our supply chain to
navigate the market, geopolitical headwinds, and refine the focus on our
strengths. But we have a lot of them. We have one of the strongest portfolios
in the industry. We have an incredible breadth of expertise. We have global
scale. We can innovate and take solutions to market better than anyone else.
And that’s a great place to start.
I’m delighted to be a part of the CommScope team and equally
excited about collaborating with the extended team to lead the CPE business to
a bright and prosperous future.